How To Get The Number Of Records/Rows In A GlideRecord Query
There are many times in a ServiceNow Developer’s life where they simply need to know how many records are being returned in a GlideRecord query. … Read more
A ServiceNow Blog & Newsletter
There are many times in a ServiceNow Developer’s life where they simply need to know how many records are being returned in a GlideRecord query. … Read more
Best Practices, Scripting, ServiceNow Admin, Time Saving
Clearing the instance cache is a crucial component of being a ServiceNow Admin/Developer. If you don’t understand how and when to clear the cache, you … Read more
I have attempted to post all 3,954 tables that are out of box in every ServiceNow environment in this post, but it significantly decreases this … Read more
In ServiceNow, tables are the cornerstone of every application. At the end of the day, everything is a record in a table. All business rules, … Read more
The request engine in ServiceNow is often misunderstood. What is a request? What is a requested item? How are they different from incidents? These common … Read more
What is HI in ServiceNow? HI stands for Hosted ITIL. Many people have highly contested this question, with a lot of people supporting the idea … Read more
This is something that not enough ServiceNow Developers do, or do often enough. Cloning a ServiceNow instance essentially means that you’re copying one environment over … Read more
If you’re a ServiceNow Admin, you’re very familiar with the idea of using gs.log(). It’s an extremely common scripting practice to see what the output … Read more
Best Practices, ServiceNow Admin
Exporting Data in ServiceNow As a ServiceNow Admin, I use this functionality daily. In ServiceNow, you can very easily export data from a form or … Read more
Best Practices, Platform Management
What Controls The Priority Of An Incident? Most people don’t realize how important the Priority of an incident is, or what it truly means. The … Read more