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Best Practices

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Best Practices

Why DOM Manipulation Is Bad In ServiceNow

What Is DOM Manipulation? Maybe you’ve heard of it, but maybe you haven’t. DOM manipulation is something that you should stay away from in ServiceNow, … Read more

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Written by: Team Snowball

Published on: March 9, 2023

Best Practices

What Is The NextGen Program For ServiceNow?

What Is The NextGen Program? NextGen is a ServiceNow sponsored program that helps people, who have historically not been in IT, get a ServiceNow related … Read more

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Written by: Team Snowball

Published on: February 20, 2023

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Best Practices

How To Create An Application Module For A Table

Did you recently create a table in ServiceNow, but you can’t seem to find it in your application navigator? Just by default, when you create … Read more

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Written by: Team Snowball

Published on: February 2, 2023

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Best Practices

What Are Approvals In ServiceNow?

What Is An Approval? Approvals are a phenomenal way to safeguard process amongst your IT organization. There needs to be proper checks and balances before … Read more

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Written by: Team Snowball

Published on: February 2, 2023

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Best Practices

How To Schedule An Upgrade Of A ServiceNow Instance

What Is A Software Upgrade? ServiceNow software upgrades can actually be a lot of fun, if done properly. If you have a healthy instance, you … Read more

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Written by: Team Snowball

Published on: February 2, 2023

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Best Practices

What Is The Configuration Management Database (CMDB) In ServiceNow?

What Is The CMDB In ServiceNow? The CMDB is a hot topic and a lot of customers surprisingly don’t implement it correctly on their first … Read more

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Written by: Team Snowball

Published on: January 30, 2023

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Best Practices

How To Install Plugins In ServiceNow

What Is A ServiceNow Plugin? In ServiceNow, a plugin is a collection of code, scripts, and other resources that can be installed on the platform … Read more

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Written by: Team Snowball

Published on: January 26, 2023

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Best Practices

What Is A Dictionary Override In ServiceNow?

What Is A Dictionary Entry? Before diving into dictionary overrides, you first need to understand what a dictionary entry is. Every single field, is tied … Read more

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Written by: Team Snowball

Published on: January 13, 2023

incident management

Best Practices

What Is The Incident Management Application In ServiceNow?

What Is Incident Management? ServiceNow is more than a ticketing system. It really should be seen as a Platform, or Platform As A Service (PaaS). … Read more

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Written by: Team Snowball

Published on: January 9, 2023

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Best Practices

What Is The Problem Management Application In ServiceNow?

What Is Problem Management? Are you looking to improve your IT Service Management processes? If so, you should highly consider implementing the Problem Management application. … Read more

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Written by: Team Snowball

Published on: January 9, 2023

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The Snowball – An Independent ServiceNow Blog & Newsletter. We have no affiliation with ServiceNow.

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Recent Posts

  • How To Create A Record With An Inbound Email Action In ServiceNow
  • How To Pass The ServiceNow CSA Exam, The First Time
  • Why DOM Manipulation Is Bad In ServiceNow
  • What Is The NextGen Program For ServiceNow?
  • How To Become A ServiceNow Developer

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  • Newsletter
  • Learn ServiceNow
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