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We’ve spent over a decade in ServiceNow Development,

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We’ll teach you how to level up all of your development efforts in ServiceNow. We’ve got you covered, regardless of your experience level.

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Created By Ex-ServiceNow Employees

We used to be on the inside of ServiceNow (literally), but now we’re here.

Learn how to build out ServiceNow, from those who used to work at ServiceNow.

We document best practices in the ServiceNow world and show you how to build, at scale.





Learn JavaScript in ServiceNow

Whether it’s Service Portal, Script Includes or Next Experience development – we’ll show you how to properly build out your ServiceNow environment.



Get Ahead In Your Career

We’ll teach you how to go to the next level in your ServiceNow Career.

First, learn what ServiceNow even is.

Whether you’re a ServiceNow Admin, Developer, Architect or Analyst – we’ll teach you how to properly build on the ServiceNow Platform.



Check Out The Latest ServiceNow Articles

Below, you’ll see some of our latest ServiceNow articles. We dive into specific topics, for professionals of all levels.

Whether it’s your first day, or you’ve been developing for over a decade – we will have something to teach you.



  • How To Integrate OpenAI’s ChatGPT And ServiceNow – For Admins And Developers
    Like most people, you’ve probably been hearing a lot about ChatGPT recently. It’s got some really cool use cases: it can write your girlfriend a letter in the style of Shakespeare, come up with a travel plan for an upcoming trip, and it can even help you get better at your ServiceNow job! Have you … Read more
  • The Role of isInteractive() in GlideSession Handling
    Leveraging isInteractive() in ServiceNow for Enhanced Session Management As a ServiceNow developer, differentiating between interactive and non-interactive sessions has been a key aspect of my projects, ensuring tailored experiences for various user interactions. isInteractive() is a method provided by GlideSession that checks if the current session is interactive, like a user logging in through the … Read more
  • How To Add A Message With addMessage(), Info or Error
    The Significance of addMessage() in ServiceNow Development In my journey as a ServiceNow developer, one of the most impactful ways I’ve found to enhance user experience is through effective communication within the application. This is where addMessage() plays a crucial role. It allows you to add custom messages to the current user session, which can … Read more

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NOTE: We are an independently run website. We are not affiliated with ServiceNow in any way. This website, like others out there, was created to help guide you through your ServiceNow career. All code, processes, etc are created exclusively by us – unless otherwise stated. Send us an email at thesnowballnewsletter@gmail.com, if you have any questions.