About

Built for the people who keep ServiceNow running.

The Snowball is a no-fluff resource for ServiceNow administrators, developers, and architects — from your first Business Rule to building enterprise integrations.

ServiceNow is one of the most powerful platforms in enterprise software. It's also one of the hardest to learn. The official documentation is dense, community forums are fragmented, and most tutorials either scratch the surface or assume you already know everything.

The Snowball started with a simple goal: write the guides we wished existed when we were learning. Practical, real-world articles that explain not just what to do, but why it works — and what happens when it doesn't.

Today the site has 148+ tutorials covering scripting, platform administration, REST APIs, best practices, and career development. Over 1,000 ServiceNow professionals read the weekly newsletter. The snowball is rolling.

No fluff

Every article gets to the point. Real code, real examples, real use cases.

Free, always

The blog is free. The newsletter is free. That will never change.

Built for practitioners

Written by people who work in ServiceNow environments every day.

Chrome Extension

Sourdough: a better way to work in ServiceNow

Sourdough is free to install and built for ServiceNow professionals. Task dashboard, quick search, script library, and instance switcher put the tools you reach for a dozen times a day one click away. Pro is $5/month after a 14-day no-card trial, requires the ServiceNow admin role, and upgrades happen inside the extension.

148+
Articles
1,000+
Newsletter readers
Free
Always

Get in touch

Questions, corrections, partnership ideas, or just want to say hi — we read every email.

hello@thesnowball.co