Domain Separation is an advanced ServiceNow architectural pattern that enables multi-tenant data segregation within a single instance. It allows organizations to partition data and processes by business unit, geography, customer, or any logical boundary while maintaining shared configurations and workflows. The pattern works by associating records with domain hierarchies and enforcing visibility rules that control which users can see and modify specific data sets.

This pattern solves the challenge of operating multiple business units or customers on a shared ServiceNow platform while ensuring strict data isolation. Domain separation automatically filters queries, restricts cross-domain references, and maintains audit trails per domain. It leverages ServiceNow's built-in domain separation framework including domain tables, visibility rules, and domain-aware APIs to create secure multi-tenant environments without requiring separate instances.