Error Reference

Flow execution timeout: flow exceeded allowed execution time

Flow execution timeout: flow exceeded allowed execution time

Where this appears

This error appears in the Flow Designer execution details and System Log under System Diagnostics > Log > Application Log when a Flow Designer flow exceeds the maximum execution time limit. The error occurs during flow runtime when actions like Wait for Condition, HTTP requests, or subflow calls take too long to complete or when the overall flow execution exceeds system-defined timeout thresholds.

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Overview
Tasks
CMDB
API
Metrics
Monitor
Internals
Instance:sourdoughdev·Version:Yokohama
Instance StateONLINE
System StatusFully Operational
Session Timeout90 minutes
Logged-In Sessions2 (20 active)
Build Nameyokohama-12-18-2024_p1
IP Address10.159.128.43
Instance HealthHealth Score: 90%
🔥 5dSourdough (Chrome Plugin)Dark Mode

Cause

Wait for Condition action is waiting indefinitely because the specified condition is never met or the polling interval is too frequent for slow-changing data. (high likelihood)

HTTP request actions are timing out due to slow external system responses, network latency, or unresponsive endpoints. (high likelihood)

Flow contains inefficient database queries or actions that process large datasets without proper pagination or filtering. (medium likelihood)

System performance issues or high load causing all flow executions to run slower than normal and exceed timeout limits. (medium likelihood)

Nested subflows or recursive flow calls creating a chain of long-running operations that collectively exceed the timeout threshold. (low likelihood)

Fix

Step 1: Navigate to Flow Designer and open the failed flow, then check the Execution Details to identify which specific action or step was running when the timeout occurred.

Step 2: Review the System Log at System Diagnostics > Log > Application Log and filter by 'flow' to find detailed timeout error messages and timestamps.

Step 3: If the timeout involves Wait for Condition actions, verify the condition logic is achievable and consider adding a maximum wait time or timeout condition to prevent infinite waiting.

Step 4: For HTTP request timeouts, increase the timeout value in the REST Message configuration or HTTP request action properties, and verify the target endpoint is responsive.

Step 5: Check system property 'glide.flow.max_execution_time' to see the current timeout limit and consider increasing it if flows legitimately need more time to complete.

Step 6: Optimize database queries in the flow by adding proper filters, limiting record counts, or implementing pagination using Flow Designer's batch processing capabilities.

Step 7: Consider breaking long-running flows into smaller subflows or using scheduled flows to distribute processing across multiple execution windows.

Step 8: Test the modified flow in a sub-production environment to verify it completes within the timeout limits before deploying to production.

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