The Complete Guide To System Properties
What Are System Properties? Every ServiceNow instance is controlled, in a major way, by System Properties. This is a table that is behind the scenes, … Read more
Written by: Team Snowball
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Team Snowball
How To Create A REST Message With RESTMessageV2
How To Create A REST Message There is a time in every ServiceNow admins life when they want to start writing code and begin creating … Read more
Written by: Team Snowball
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How To Use Update Sets
What Is An Update Set? Update Sets are really the building blocks of ServiceNow. It is how customizations are bundled up, and transferred across ServiceNow … Read more
Written by: Team Snowball
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What Is ServiceNow?
What Is ServiceNow? ServiceNow can be a little confusing to be explain, as it has so many different use cases. So let’s dive into what … Read more
Written by: Team Snowball
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How To Use orderBy() To Sort By A Field Value
Why Use The orderBy() Method? What is orderBy() and why would you ever use it? Great question, we’d love to address it below. There are … Read more
Written by: Team Snowball
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How To Delete A Record In ServiceNow
Deleting A Record This functionality is only available to ServiceNow admins, and when deleting records proceed with caution. If you delete records on tables that … Read more
Written by: Team Snowball
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Can I Use A GlideRecord Query In A Client Script? No, Don’t Do It.
GlideRecord On The Client vs Server If you ever see a GlideRecord query, anywhere on the client side, it’s a HUGE red flag. It indicates … Read more
Written by: Team Snowball
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How Do I See A List Of Users And Their Roles In ServiceNow
This article is really geared towards ServiceNow admins that are just getting into the system and administration. If you’ve been in ServiceNow for a while, … Read more
Written by: Team Snowball
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Get The Difference Between Two Dates With subtract()
Use subtract() To Get A Date Difference Here is a quick server side script where you can get the duration difference, between 2 GlideDateTime objects. … Read more
Written by: Team Snowball
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How To Add Days To A Date With GlideDateTime() and addDays()
How To Add Days To A Date Scripting with time in ServiceNow can keep you up at night. It can be tricky, difficult to get … Read more
Written by: Team Snowball
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