A ServiceNow Blog & Newsletter
Team Snowball 
Best Practices, Career Advancement
Quickly Access Tables, Application Files And Forms There’s a lot of shorthand in ServiceNow that will save you a little bit of time every single … Read more
Written by: Team Snowball
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Best Practices, Career Advancement, Scripting
What is addEncodedQuery() This is something that will end up saving you a lot of time and can make your GlideRecord queries a lot cleaner … Read more
Written by: Team Snowball
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The Dictionary Entry Records & Default Values In ServiceNow, you can default field values to improve automation efforts in your environment. Every field on every … Read more
Written by: Team Snowball
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Want To Add An OR Condition To A GlideRecord Query? As an admin, you need to be comfortable with GlideRecord scripting on the server. The … Read more
Written by: Team Snowball
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Best Practices, Career Advancement
Want To Know What Software Version You’re On? ServiceNow names their software versions alphebetically, after major global cities. They started with Aspen, Berling, Calgary, Dublin, … Read more
Written by: Team Snowball
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Impersonating A User In ServiceNow ServiceNow Admins (and impersonators) can impersonate any end user in their environment, and it’s a really neat trick. There are countless … Read more
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How To Manage User Sessions ServiceNow allows ServiceNow admins the ability to automatically control the maximum amount of time users can be logged in for. … Read more
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ServiceNow’s Side Door This is a trick that all ServiceNow Admin’s should have an awareness of. If your company uses SSO or has plans to … Read more
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Adding A UI Action (Button) To Any Form In ServiceNow, admins can configure all aspects of a form. This includes fields, relationships between these fields, … Read more
Written by: Team Snowball
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Don’t Allow Approval To Be Created, If Task Is Assigned To That User How do we stop an approval from being created, if the associated … Read more
Written by: Team Snowball
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