A ServiceNow Blog & Newsletter
Team Snowball 
The ability to create your own ServiceNow Personal Developer Instance (PDI), on any recent software family version, completely for free – is available to everyone. … Read more
Written by: Team Snowball
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There are many times in a ServiceNow Developer’s life where they simply need to know how many records are being returned in a GlideRecord query. … Read more
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When you are scripting around the current user, you’ll find that the user object comes in handy. There are often times you’ll need to perform … Read more
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Below, I’ll show you how you can use 7 different scripting languages to authenticate to ServiceNow and retrieve/consume data. You can integrate with ServiceNow with … Read more
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Many people who work with ServiceNow don’t full understand how the platform is modified and managed by admins and developers. Many recruiters, managers and people … Read more
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Best Practices, Scripting, ServiceNow Admin
Clearing the instance cache is a crucial component of being a ServiceNow Admin/Developer. If you don’t understand how and when to clear the cache, you … Read more
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I have attempted to post all 3,954 tables that are out of box in every ServiceNow environment in this post, but it significantly decreases this … Read more
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In ServiceNow, tables are the cornerstone of every application. At the end of the day, everything is a record in a table. All business rules, … Read more
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The request engine in ServiceNow is often misunderstood. What is a request? What is a requested item? How are they different from incidents? These common … Read more
Written by: Team Snowball
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What is HI in ServiceNow? HI stands for Hosted ITIL. Many people have highly contested this question, with a lot of people supporting the idea … Read more
Written by: Team Snowball
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