What Is The /stats.do Page?
Every ServiceNow environment has one.
It’s called /stats.do, and you just get there by going to this URL:
https://Instance_Name.service-now.com/stats.do
Go and check it out and see what’s going on, behind the scenes, of your ServiceNow instance.
There’s honestly a lot of technical information that’s not super relevant on a day to day basis.
It’s the first place I go to, for example, whenever I need to remember the exact software version and build we’re currently on.
Understanding The /stats.do Page
Not many ServiceNow developers fully understand what stats.do really is.
The stats.do page in ServiceNow is a system page that displays statistics and information about the ServiceNow instance.
The stats.do page includes a variety of metrics and statistics, such as the number of active users, the total number of records in the system, the average response time for requests, and the number of open and closed incidents.
The stats.do page is useful for ServiceNow developers, because it provides valuable insights into the performance and usage of the ServiceNow instance. By reviewing the metrics and statistics on the stats.do page, ServiceNow developers can identify trends and patterns, and assess the overall health and performance of the ServiceNow instance.
Ask your team the next time you guys have a knowledge sharing session, you’d be surprised how few people are aware it exists.
You can see the instance version, hardware the instance is running on, logged in users and a whole lot more here.
ServiceNow developers can use the stats.do page in a number of ways. For example, they can use the stats.do page to:
- Monitor the performance and usage of the ServiceNow instance, and identify any potential issues or bottlenecks.
- Analyze the metrics and statistics on the stats.do page, and identify trends and patterns that can inform the development and optimization of ServiceNow solutions.
- Compare the metrics and statistics on the stats.do page to benchmarks and standards, and assess the overall health and performance of the ServiceNow instance.
- Identify areas for improvement, and develop and implement strategies to optimize the performance and usage of the ServiceNow instance.
Overall, the stats.do page in ServiceNow is a valuable resource for ServiceNow developers, because it provides a wealth of information and metrics about the ServiceNow instance.
It’s not a super common page that admins and developers go to, but it’s important to know that it exists.
By using the stats.do page, ServiceNow developers can monitor the performance and usage of the instance, identify trends and patterns, and develop strategies to optimize the ServiceNow instance.
What other interesting takeaways do you have about the stats.do page?
Is there some information that we missed?
We’d love to know, if so, so we can include it.
