A ServiceNow Blog & Newsletter
Team Snowball 
There are different data types in ServiceNow, when using JavaScript. JavaScript is a “weakly” typed scripting language. Which means that when you declare a variable, … Read more
Written by: Team Snowball
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If you’re a ServiceNow Admin, you first off understand what an update set is, and you understand what types of records are captured, and which … Read more
Written by: Team Snowball
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Have you ever wanted to know where to see your ServiceNow API calls? You know that you’ve made an API call from ServiceNow, but you’re … Read more
Written by: Team Snowball
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When you use ServiceNow, you’re accessing data that lives in tables. When you have commonly used lists, you can create and then set them as … Read more
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There are a couple of ways to add a worknote to an incident. Below, we’ll cover adding a work_note to an incident with a business … Read more
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When scripting in ServiceNow, you’ll frequently have to create conditional statements around users and their group membership. Based upon what group a certain user is … Read more
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This script will print all of the groups a member is in, in ServiceNow. Below, we query the [sys_user_grmember] table and find all of the … Read more
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Scripting around dates and time in ServiceNow has caused every ServiceNow Engineer some pain at a certain point. Here’s how to get the current date … Read more
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When you’re scripting with reference field’s and sys_id’s, understanding how to use getDisplayValue() is incredibly useful. Anytime you see a reference field on a form, … Read more
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ServiceNow Admins and Developers use logging statements all the time. When you’re in the development environment, you’re constantly throwing logs, to see what value is … Read more
Written by: Team Snowball
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