A ServiceNow Blog & Newsletter
Elevate your ServiceNow development skills with our comprehensive resources on JavaScript and GlideRecord, the powerful tools to manipulate data and customize your ServiceNow platform.
Gain in-depth knowledge of server-side and client-side scripting techniques, enabling you to create dynamic applications, automate processes, and build seamless user experiences. Enhance your understanding of GlideRecord, ServiceNow’s proprietary data access layer, and discover how to efficiently query, create, update, and delete records within the platform.
Learn best practices for working with IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), and other key ServiceNow modules using JavaScript and GlideRecord.
Stay up-to-date with the latest trends, tips, and tricks to optimize your scripting skills, ensuring high-performing, secure, and scalable solutions for your organization’s digital transformation journey.
Deleting Multiple Records In ServiceNow, a background script is an admins best friend. It allows you to run scripts to directly interact with your database. … Read more
Written by: Team Snowball
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Auto Assign Capabilities – What is Out Of Box? By default, when any record is assigned to a group, there’s no automatic behavior to update … Read more
Written by: Team Snowball
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Overview Have you ever wanted to call a Script Include, directly from a Business Rule? This is a common method to keep your business rules … Read more
Written by: Team Snowball
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Creating An Approval This is something, that in my opinion, should be out of box functionality – but is not. But the benefit of a … Read more
Written by: Team Snowball
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What are System Properties? System properties in ServiceNow control thousands of specific options regarding the behavior and configuration of the platform. This is incredibly far … Read more
Written by: Team Snowball
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When To Use setAbortAction() A common use case in ServiceNow for an Admin or Developer is to not allow a record to be inserted or … Read more
Written by: Team Snowball
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A background script in ServiceNow can be used to create, update or delete many records on the server. We will create an incident record using GlideRecord here as an example. Make sure to try it out in a sub production instance first.
Written by: Team Snowball
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