A ServiceNow Blog & Newsletter
Elevate your ServiceNow development skills with our comprehensive resources on JavaScript and GlideRecord, the powerful tools to manipulate data and customize your ServiceNow platform.
Gain in-depth knowledge of server-side and client-side scripting techniques, enabling you to create dynamic applications, automate processes, and build seamless user experiences. Enhance your understanding of GlideRecord, ServiceNow’s proprietary data access layer, and discover how to efficiently query, create, update, and delete records within the platform.
Learn best practices for working with IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), and other key ServiceNow modules using JavaScript and GlideRecord.
Stay up-to-date with the latest trends, tips, and tricks to optimize your scripting skills, ensuring high-performing, secure, and scalable solutions for your organization’s digital transformation journey.
Best Practices, Scripting, ServiceNow Admin
Clearing the instance cache is a crucial component of being a ServiceNow Admin/Developer. If you don’t understand how and when to clear the cache, you … Read more
Written by: Team Snowball
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If you’re a ServiceNow Admin, you’re very familiar with the idea of using gs.log(). It’s an extremely common scripting practice to see what the output … Read more
Written by: Team Snowball
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When To Use autoSysFields(false) As a ServiceNow Admin, you’ve most likely experienced this scenario before. You need to bulk update a few hundred records, by … Read more
Written by: Team Snowball
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Understanding Async Business Rules All ServiceNow Admins need to understand when to use an async business rule, and when not to. An async business rule … Read more
Written by: Team Snowball
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How To Prohibit Access When most ServiceNow Admins think about granting or restricting access, the first thing that comes to mind is ACL (Access Control … Read more
Written by: Team Snowball
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Add A Source To gs.log(value, source) ServiceNow environments can create millions of system logs on a daily basis. And no one has time to manually … Read more
Written by: Team Snowball
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Informational and Error Messages with g_form() Sometimes, you want to show everyone visiting a certain form some information. Say you’re experiencing an outage, or there’s … Read more
Written by: Team Snowball
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Use get() with ServiceNow
Written by: Team Snowball
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Best Practices, Career Advancement, Scripting
What is addEncodedQuery() This is something that will end up saving you a lot of time and can make your GlideRecord queries a lot cleaner … Read more
Written by: Team Snowball
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Want To Add An OR Condition To A GlideRecord Query? As an admin, you need to be comfortable with GlideRecord scripting on the server. The … Read more
Written by: Team Snowball
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Jeremy just purchased A ServiceNow Developer’s Manual 30 Minutes ago from Pittsburgh PA.