How To Use orderBy() To Sort By A Field Value
Why Use The orderBy() Method? What is orderBy() and why would you ever use it? Great question, we’d love to address it below. There are … Read more
Written by: Team Snowball
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Scripting
Elevate your ServiceNow development skills with our comprehensive resources on JavaScript and GlideRecord, the powerful tools to manipulate data and customize your ServiceNow platform.
Gain in-depth knowledge of server-side and client-side scripting techniques, enabling you to create dynamic applications, automate processes, and build seamless user experiences. Enhance your understanding of GlideRecord, ServiceNow’s proprietary data access layer, and discover how to efficiently query, create, update, and delete records within the platform.
Learn best practices for working with IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), and other key ServiceNow modules using JavaScript and GlideRecord.
Stay up-to-date with the latest trends, tips, and tricks to optimize your scripting skills, ensuring high-performing, secure, and scalable solutions for your organization’s digital transformation journey.
Can I Use A GlideRecord Query In A Client Script? No, Don’t Do It.
GlideRecord On The Client vs Server If you ever see a GlideRecord query, anywhere on the client side, it’s a HUGE red flag. It indicates … Read more
Written by: Team Snowball
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Get The Difference Between Two Dates With subtract()
Use subtract() To Get A Date Difference Here is a quick server side script where you can get the duration difference, between 2 GlideDateTime objects. … Read more
Written by: Team Snowball
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How To Add Days To A Date With GlideDateTime() and addDays()
How To Add Days To A Date Scripting with time in ServiceNow can keep you up at night. It can be tricky, difficult to get … Read more
Written by: Team Snowball
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Require Worknotes when Resolving an Incident with a Business Rule
Why Require Work Notes, When Resolving/Closing an Incident? This requirement should be default in all ServiceNow instances. Especially for P1/P2 incidents. You’ll see this request … Read more
Written by: Team Snowball
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How To Save A Record Using g_form.save() On The Client
What Is g_form.save() There are so many use cases for this to be implemented. The scenario is that you’re working with a form, in some … Read more
Written by: Team Snowball
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Prevent Submission Of A Form With an onSubmit() Client Script
Why Would You Want To Prevent A Form From Being Submitted In ServiceNow? This is a fairly common request that comes in from our end … Read more
Written by: Team Snowball
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Require A Minimum Length For A Field
Why Create A Minimum Field Length Requirement Say your end users aren’t filling out certain forms, as well as you’d like them to. As admins … Read more
Written by: Team Snowball
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How To Use GlideAjax in ServiceNow – A Complete Guide
What Is GlideAjax? If you’re a ServiceNow Admin or Developer, then you know what it’s like to be working on a client side script, when … Read more
Written by: Team Snowball
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What Does setWorkflow(false) Do – In A Background Script?
When you’re performing bulk operations via script, you want to make sure that you keep “data integrity” in mind, of the records and tables you’re … Read more
Written by: Team Snowball
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