A ServiceNow Blog & Newsletter
Team Snowball 
Deleting Multiple Records In ServiceNow, a background script is an admins best friend. It allows you to run scripts to directly interact with your database. … Read more
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Auto Assign Capabilities – What is Out Of Box? By default, when any record is assigned to a group, there’s no automatic behavior to update … Read more
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Overview Have you ever wanted to call a Script Include, directly from a Business Rule? This is a common method to keep your business rules … Read more
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ServiceNow Admin vs. ServiceNow Developer There’s a lot of confusion in the world of ServiceNow between an Admin and Developer. I will try to clear … Read more
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Creating An Approval This is something, that in my opinion, should be out of box functionality – but is not. But the benefit of a … Read more
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What are System Properties? System properties in ServiceNow control thousands of specific options regarding the behavior and configuration of the platform. This is incredibly far … Read more
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When To Use setAbortAction() A common use case in ServiceNow for an Admin or Developer is to not allow a record to be inserted or … Read more
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A background script in ServiceNow can be used to create, update or delete many records on the server. We will create an incident record using GlideRecord here as an example. Make sure to try it out in a sub production instance first.
Written by: Team Snowball
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